What the symptom may mean
We assess the affected rooms and nearby supplies, then use suitable observations and tests to narrow the cause. Lifting a floor at the first wet spot may miss the damaged pipe.
Useful details to share
- The first place water appeared
- Floor construction if known
- Any nearby heating or appliance routes
Use the information you already have. You do not need to investigate the pipework yourself, collect a special set of readings or choose equipment before contacting us.
Do not dismantle the floor just to prepare for the engineer.
How an investigation moves forward
The symptom is considered with the building layout and appropriate checks. Where the evidence supports a plumbing fault, the engineer can explain the proposed tracing and access. A visible wet patch or pressure reading alone does not establish the repair location.
The relevant service to explore is Leaks beneath concrete floors.
Useful reading
Understanding the residential package
For an agreed residential job, £1,400 includes investigation, specialist detection, necessary access, plumbing repair, parts, materials, testing and a Trace & Access report. The £100 booking deposit is deducted from that total. Decorative reinstatement is excluded.
See the full price and scope before arranging the visit. Shared networks and commercial premises need an individual quotation.