The Exact Source library
A little understanding.
A clearer next step.
Practical explanations for the questions that come before, during and after a leak investigation.
32 practical guides
What does leak detection cost?
Compare the complete scope of a quote, from investigation to the work that follows.
Read the guideReports & insuranceTrace and access, explained clearly
Understand the difference between locating a leak, reaching it and repairing the plumbing.
Read the guideCosts & bookingHow to prepare for a leak investigation
Useful arrangements that help the visit, without diagnosing the problem yourself.
Read the guideHeatingIs it the boiler or a hidden pipe leak?
Why a falling pressure reading is a starting point, not a location.
Read the guideHeatingHeating leaks beneath a finished floor
What the construction and circuit layout mean for a concealed repair.
Read the guideHeatingDoes a cold underfloor patch mean a leak?
Consider flow and controls as well as the possibility of leaking water.
Read the guideDetection methodsWhat a thermal camera can and cannot show
A practical explanation of temperature images during leak investigation.
Read the guideDetection methodsWhy use tracer gas to find a water leak?
When a carefully prepared test can help with a quiet or concealed fault.
Read the guideDetection methodsListening for a buried water leak
How acoustic investigation helps, and why silence is not a guarantee.
Read the guideDetection methodsDoes a high moisture reading prove a leak?
Why a pattern across a material is more useful than an isolated number.
Read the guideWater supplyA high water bill: questions to ask first
Separate billing and usage changes from a possible hidden loss.
Read the guideWater supplyWho is responsible for a water supply pipe?
Why boundaries and shared arrangements should be clarified before repair.
Read the guideWater supplyArranging a visit for a shared supply
Bring together the contacts and access needed for a useful investigation.
Read the guideWater supplyA wet driveway: why the first puddle can mislead
What to consider before opening an external surface.
Read the guideWater supplyWhat to do after a leak letter from your water company
Organise the supplier’s information before arranging private pipework investigation.
Read the guideInside the homeCeiling leak: plumbing or rainwater?
Use the pattern of the problem to guide the right investigation.
Read the guideInside the homeCould the damp be condensation rather than a leak?
Understand why similar-looking patches can require different remedies.
Read the guideRepair & aftercareWhat happens after the plumbing is repaired?
Testing, reporting and planning the return of your finishes.
Read the guideRepair & aftercareAccess and reinstatement: where the package stops
A clear distinction between reaching a pipe and restoring the surrounding surface.
Read the guideCosts & bookingHow to compare leak detection companies
Questions that reveal the real scope behind a reassuring headline.
Read the guideCosts & bookingSeven questions worth asking before booking
Settle the practical details before paying a deposit.
Read the guideReports & insuranceWhat should a leak investigation report record?
A useful report makes the observations and the work understandable.
Read the guideReports & insuranceQuestions for your insurer before a leak visit
Clarify approval and evidence requirements before committing to work.
Read the guideProperty & accessA landlord’s checklist for arranging a leak visit
Keep authority, access and the occupier’s information aligned.
Read the guideProperty & accessWhy access to the flat above matters
An investigation is stronger when both the damage and possible source can be assessed.
Read the guideProperty & accessLeak investigation in a period home
Account for altered plumbing routes and sensitive building fabric.
Read the guideProperty & accessPlanning a commercial leak investigation
Prepare the systems information and permissions needed at a working site.
Read the guideProperty & accessA leak after renovation: information to keep
Build a useful timeline without guessing who or what caused the problem.
Read the guideInside the homeWhat to note when a leak comes and goes
A simple symptom history can help explain a difficult pattern.
Read the guideDetection methodsDoes non-invasive detection mean no damage?
Understand what investigative methods can reduce, and why repairs still need access.
Read the guideInside the homeAn active water leak: the immediate priorities
Focus on safety and limiting water loss while arranging appropriate help.
Read the guideRepair & aftercareUnderstanding the workmanship warranty
Know which work the 12-month repair warranty relates to.
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