Use the sequence of events as evidence
We look for a relationship with heating, bathing, appliance use or other changes. Suitable controlled checks may help distinguish a supply leak from a use-dependent route. The results are assessed in context rather than treating a dry moment as proof that nothing is wrong.
When this investigation may help
- A stain that grows only at certain times
- Drips after showering or bathing
- Moisture linked to heating cycles
- A leak that stops before a plumber arrives
A method suited to the evidence
Distinguishing accessible water routes under controlled conditions. This is not a substitute for a full roof or drainage survey. It is used only where the conditions and materials are suitable.
Depending on the property, other appropriate methods may complement the investigation. Read about dye and water-path testing or compare the methods.
Before the visit
Keep existing photos and note the activity that preceded the leak. Do not deliberately flood an area or repeat unsafe conditions to make the problem visible.
Some intermittent faults require particular operating conditions to be observed. Attendance is not a guarantee that every sporadic leak will present during a single test.
From finding the leak to repairing it
The residential package connects the investigation with necessary access, plumbing repair and suitable post-repair checks. Parts and materials are included for the agreed job. The report records the relevant findings, and the plumbing repair has a 12-month workmanship warranty.
Read the full package and exclusions · Understand how the visit works
Useful reading
Your questions
What information helps with intermittent leak detection?
Keep existing photos and note the activity that preceded the leak. Do not deliberately flood an area or repeat unsafe conditions to make the problem visible.
What should I know about the scope?
Some intermittent faults require particular operating conditions to be observed. Attendance is not a guarantee that every sporadic leak will present during a single test.
How is this work priced?
For the agreed residential job, £1,400 includes investigation, specialist detection, necessary access, plumbing repair, parts, materials, testing and a Trace & Access report. Decorative and remedial reinstatement is excluded.
Coverage for this service
Check the listed towns and districts in Berkshire, Buckinghamshire, Surrey, London, Hampshire, Hertfordshire, Oxfordshire, Bedfordshire. Appointment availability is confirmed for your full address.