Plan the opening around the evidence
We assess accessible ends of the pipe, probable routes and the conditions needed for suitable tests. Acoustic or tracer methods can help reduce the search area. Results are considered alongside the ground and pipe layout so that the proposed access has a reason behind it. The excavation required to reach the agreed plumbing repair is included.
When this investigation may help
- Water escaping beneath a driveway
- Ground that remains wet in settled weather
- An unseen leak under a path
- Suspected loss between a meter and a house
A method suited to the evidence
Tracing an escaping test mixture from suitably prepared pipework. Surface readings can be displaced from the fault. Preparation, isolation and safe test conditions determine whether this method is suitable.
Depending on the property, other appropriate methods may complement the investigation. Read about tracer gas detection or compare the methods.
Before the visit
Tell us about surface finishes, known buried services and access for the engineer. Leave paving and soil undisturbed unless immediate safety work is necessary.
Replacing paving, tarmac, landscaping or other finishes after excavation is excluded. Detection cannot promise a perfectly accurate position in every ground condition.
From finding the leak to repairing it
The residential package connects the investigation with necessary access, plumbing repair and suitable post-repair checks. Parts and materials are included for the agreed job. The report records the relevant findings, and the plumbing repair has a 12-month workmanship warranty.
Read the full package and exclusions · Understand how the visit works
Useful reading
Your questions
What information helps with underground leak detection?
Tell us about surface finishes, known buried services and access for the engineer. Leave paving and soil undisturbed unless immediate safety work is necessary.
What should I know about the scope?
Replacing paving, tarmac, landscaping or other finishes after excavation is excluded. Detection cannot promise a perfectly accurate position in every ground condition.
How is this work priced?
For the agreed residential job, £1,400 includes investigation, specialist detection, necessary access, plumbing repair, parts, materials, testing and a Trace & Access report. Decorative and remedial reinstatement is excluded.
Coverage for this service
Check the listed towns and districts in Berkshire, Buckinghamshire, Surrey, London, Hampshire, Hertfordshire, Oxfordshire, Bedfordshire. Appointment availability is confirmed for your full address.