Keep people away from danger
Do not touch wet electrical fittings or enter an area with an unstable or bulging ceiling. If there is immediate danger, use the appropriate emergency service. A website enquiry is not an emergency response channel.
Isolate water only if it is safe
If you know your accessible internal stop tap and can reach it safely, turning off the water can limit the escape. Do not enter standing water near electrics or operate unfamiliar communal equipment. Seek help from an appropriate qualified professional.
Arrange the next step once the situation is safe
Keep brief details of the symptom and any emergency work performed. A later concealed-leak investigation can then begin from what is already known. Exact Source does not promise immediate attendance or a 24-hour response.
Related service
Water leak detection explains the practical investigation and the scope to discuss before booking.
For agreed residential work, the Exact Source package is £1,400, including applicable tax. Necessary access, plumbing repair, materials, suitable checks and a Trace & Access report are included. Decorative and remedial reinstatement is excluded.