Hidden leaks. Considered repairs.Berkshire · London · the surrounding counties

Repair & aftercare

Understanding the workmanship warranty

Know which work the 12-month repair warranty relates to.

Tell us about your leak

It relates to the plumbing repair

The residential package includes a 12-month workmanship warranty on the repair performed. Keep the report and job details so that a later concern can be related to the work actually completed.

It is not cover for the whole property

An unrelated pipe can develop a different fault, and a building may have more than one source of moisture. The workmanship warranty should not be interpreted as insurance for all plumbing, appliances or decoration.

Raise concerns with a clear description

Explain what has changed, where it is happening and when you first noticed it. Refer to the original job record. Detailed warranty handling and contact arrangements should be provided with the confirmed booking information.

Related service

Leak detection and plumbing repair explains the practical investigation and the scope to discuss before booking.

For agreed residential work, the Exact Source package is £1,400, including applicable tax. Necessary access, plumbing repair, materials, suitable checks and a Trace & Access report are included. Decorative and remedial reinstatement is excluded.

Read all package inclusions and exclusions.

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WhatsApp us · +44 7999 345944Call us · 01753 467000

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Exact Source

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WhatsApp: +44 7999 345944
Prefer to call? 01753 467000

Begin with what you know

You describe the problem.
We investigate the source.

Your postcode and a few details are enough to start.

Tell us what’s happening
£1,400Residential package · scope agreed
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