Confirm the commercial agreement
Ask: What exactly is included? Does the price include applicable tax? What is excluded? How is the deposit credited? A written understanding of the scope is easier to rely on than assumptions about a headline offer.
Confirm the appointment arrangements
Ask: Who needs to be present and able to approve access? Are there any preparation instructions for the heating or water system? Mention gates, parking restrictions and access through other properties.
Confirm the handover
Ask: What record will I receive and what happens if I have a concern about the completed repair? For Exact Source, the agreed residential package includes a Trace & Access report and a 12-month workmanship warranty on the plumbing repair. Detailed booking terms should be provided before commitment.
Related service
Leak detection and plumbing repair explains the practical investigation and the scope to discuss before booking.
For agreed residential work, the Exact Source package is £1,400, including applicable tax. Necessary access, plumbing repair, materials, suitable checks and a Trace & Access report are included. Decorative and remedial reinstatement is excluded.